Associate, Loan Administration


Under the supervision and direction of the Director, Portfolio Management, the Associate, Loan Administration will be responsible for supporting our growing lending business, by servicing and administering our portfolio of affordable housing loans (currently $50MM+). The Associate, Loan Administration will also work collaboratively with lending staff on other projects, including identifying and implementing system enhancements for our portfolio management platform.


Loan Servicing:

  • Onboard new loans to loan servicing system (Nortridge); input all transactions as well as loan modifications;
  • Create “welcome packages” for new borrowers;
  • Monitor daily activity in bank accounts to identify incoming payments and verify outgoing items;
  • Generate monthly invoices and work to ensure timely collections from borrowers as well as remittances to participating lenders; issue payoff letters.
  • Review draw requests against parameters set forth in loan documents and coordinate with other staff and participating lenders to secure approval and disburse funds.


  • Work with borrowers to ensure timely receipt of required financial and project reporting; report to management on collection status flagging compliance issues.
  • Maintain asset management files.
  • Track borrowers’ financial ratios.
  • Assist in the review and analysis of borrower financial, line-of-business and project reporting.
  • Coordinate with other staff on the review, approval, and documentation of waiver and consent requests.
  • Attend staff-level asset management meeting, raising any compliance or servicing issues.

Portfolio Reporting: 

  • Prepare monthly end-loan and investor-loan portfolio reports for accounting purposes, coordinating with Finance Department staff to ensure these reconcile to the general ledger.
  • Prepare monthly delinquency/agings report.
  • Assist in the preparation of monthly and quarterly report packages for the Credit Quality Committee.
  • Compile portfolio reports as required by management, investors and other stakeholders.
  • Collect and organize financial and social impact data both for compliance and as needed to support organizational grant applications.


  • Contribute to the evolution of the Lending team’s systems- including Salesforce, Nortridge and Smartsheet and integrating where efficient with HPN’s systems.
  • Support peer exchange efforts with members, assisting with meeting management and/or taking notes.
  • Assist with other portfolio management, compliance, and analytical functions, as needed.


  • Bachelor’s degree
  • 2+ years’ experience in lending, banking, accounting or finance
  • Experience in community development finance industry helpful
  • Strong organizational, quantitative, analytical,  and problem-solving skills
  • Excellent attention to accuracy and detail
  • Ability to manage to deadlines
  • Ability to understand loan documentation
  • Excellent interpersonal skills and customer service orientation
  • Excellent oral and written communication skills
  • Experience with Microsoft Office applications, particularly Excel
  • Familiarity with Salesforce a plus
  • Ability to work independently and as a team player with staff at various levels of the organization



  • Salary: $60,000-$91,200. Commensurate with education and experience with a bonus potential.



  • 15 vacation days, 12 sick days, 12 paid holidays, paid personal day, medical, dental and vision insurance, health savings account, flexible spending account, dependent care flexible spending account,  retirement and savings plan/401(k) match, group life insurance, short and long term disability, parental leave, sabbatical leave, professional development, PSLF qualified employer, and much more!



  • Position may be based in Boston (HPN’s HQ) or remote. Either will be considered equally.
  • Occasional travel required (subject to public health guidelines).
  • New employees need to either (1) provide proof that they are fully vaccinated against COVID-19 or (2) granted an exemption prior to beginning work at HPN. At this time, HPN considers an employee “fully vaccinated” when they have completed their primary COVID-19 vaccination series and received a COVID-19 booster. Employees will have four weeks from their “due date” (five or six months, depending on vaccine type, from completing their primary COVID-19 vaccination series) to get the COVID-19 booster.



Please submit cover letter and resume here.


Housing Partnership Network (HPN) is an award-winning membership network of 100+ of the nation’s leading affordable housing and community development nonprofits. Through practitioner-driven peer exchange, policy and innovation, our mission is to leverage the individual strengths and mobilize the collective power of our member organizations. Our vision is that all people live in vibrant and inclusive communities where access to affordable homes creates opportunity and economic mobility. We firmly believe everyone deserves to live in a vibrant community where housing fosters dignity, opportunity, and well-being

Since our founding in 1992, HPN has collectively served over 12.8 million people; developed, rehabilitated, or preserved almost 500,000 affordable homes; and launched 14 successful social enterprises. Our work has been recognized with honors including the MacArthur Award for Creative & Effective Institutions and Wells Fargo NEXT Award for Opportunity Finance. 


HPN is committed to creating a diverse and equitable environment and is proud to be an equal opportunity employer. HPN recruits, employs, trains, compensates, and promotes regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other protected status. We believe that the more inclusive we are, the better our work will be. We aspire to build a diverse team, one that better reflects the people and communities we serve. Applicants who contribute to this diversity are strongly encouraged to apply.


Collaboration - We are a true network. We believe in the power and benefits of broad engagement, empowerment and collaboration.

Connection - We actively build relationships that connect people, ideas, and organizations to forge new paths for improving communities.

Racial Equity - We are committed to diversity, equity and inclusion at HPN, and helping members advance initiatives that dismantle long-standing systemic racial biases and discrimination to achieve economic and social justice.

Inclusion - We recognize our power comes from the collective and cooperative nature of our work, based on an environment that is inclusive of diverse experiences, backgrounds and perspectives.

Respect - We are open, honest, and respectful in all of our interactions which strengthens our relationships, our mission, our work with colleagues and members, and ultimately the lives of the people we all serve.

Transformation - We work with our members to transform our industry by creating systemic solutions to help people who live in our communities to thrive.