Housing Counseling

The Housing Partnership Network was the first national organization designated as a HUD-approved Housing Counseling Intermediary. Since 1995, we have supported our members with a cumulative pass through of more than $35 million in combined federal HUD Housing Counseling and National Foreclosure Mitigation Counseling Program funds, which have enabled the provision of homeownership, foreclosure prevention, renter, homeless and reverse mortgage counseling to over 750,000 families.

ACTION

In the post foreclosure crisis era, when demand for the housing services is high but public resources are scarce, HPN's efforts on housing counseling focus on innovation, business transformation and sustainability. Through our Community of Practice, and through the creation of new businesses in partnership with our members, we look for ways our members can enhance their housing counseling work by developing sustainable business models with reliable revenue sources and new modes of service delivery. This includes the creation of Framework®, an online homebuyer education tool, and the roll out of the Resolution Specialists platform.

To play a larger and more systemic role in housing counseling, counseling organizations and their intermediary networks must continue to adapt business models to promote a more scaled and technologically sophisticated interaction with both customers and financial institutions. A key part of HPN's work will be the ramping up of internal IT platforms in terms of both functionality and Informational Security systems. Over the next year, with adequate resources, we will create new IT platforms for secure data collection and strong operating guidelines.

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