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Desktop Support Technician
German Ayala joined the Housing Partnership Network in March 2015 as a Desktop Support Technician. As part of HPN's Information Systems team, German supports HPN staff and members with IT management, documentation, and troubleshooting of desktop support activities.
Prior to working at HPN, German held several roles with heavy emphasis on customer service, most recently at the EHR cloud service provider athenahealth. At athenahealth, he formed part of the Corporate Support team in charge of providing technical support services to employees at the company's headquarters in Watertown and other remote offices.
German is currently a student at Bunker Hill Community College. He plans to earn his Associates Degree in Information Technology at BHCC before transferring to a four year institution.